Our prices are set according to our stock levels and are edged to remain competitive with other sites. Additionally, our prices rise and fall to match the supply and demand of each game and server.more>>

Is game4power.com affiliated with any game companies?

No. game4power.com is a completely independent company that has emerged as a result of the demand for virtual currencies in online games. We do not have any affiliations with any game companies. more>>

If the product you are looking for is not listed on our site then we are either out of stock on the item or we do not carry the item at the moment. Do go to our Live Help or drop us an email for feedback if you like to enquire about a new game.more>>

The speed of the live chat connection also depends on the type of Internet connection used, the Internet Service Provider (ISP), and the time when you are accessing the website. If you are using a 56K modem dial-up, you tend to experience slower speed. Some ISPs also tend to be slower during peak period when the Internet traffic is congested. Please email us if you are having difficulties in messaging us.more>>

Please provide us with a valid email address; otherwise, we won?t be able to contact you regarding your order status in a timely manner. If you do provide a valid email address but do not see the email from game4power.com, please check the ?Spam? or ?Junk Email? folder, and make sure to mark email from game4power.com as legitimate email.more>>

Placing your first order with game4power.com is easy. Just follow these steps: 1. Use the ?Choose Your Game? section in left column on each page or click the thumbnails pictures on the Home page, pick up the game that you want to purchase virtual currency for, and then select the Server that you play on. Select the quantity and carefully type in the Character Name, Click on the "Add to Cart" link to place the item in your shopping cart found on the various game pages. If you want to buy more than one item, click ?Continue Shopping? to any of the game pages and repeat the first step. In your Shopping Cart you'll (In the left Column on each webpage) see the items you've added along with the total price. At this point you have several options: - If you're changing the Quantity, use the Quantity box and click Update Cart. - If you're Removing an Item, check the ?Remove' box and click on the Update button to remove that item from your cart. Click "Check out" when you're ready to place your order and you'll be prompted to enter your address and registration information. It is very IMPORTANT to provide us with a VALID EMAIL and keep it working till the delivery is completed so that we can contact you for delivery details. 1. Click Confirm order and you'll be taken to the Confirmation Page to log on to Paypal account to make payment. If you do not have a Paypal account, please sign up for an account and verify your shipping address. 2. Please include your confirm shipping address in your Paypal payment by selecting the default ?Ship to' option. Your delivery will NOT be processed without a confirmed shipping address. International customers without a confirmed shipping address will be handled on a case by case basis. 3. Click "Pay" to place the order. You will receive a payment confirmation from Paypal with your ITEM number for your records. Please quote this ITEM number and your EMAIL address when you enquire about your order status. more>>

Just follow these steps: 1. Use the ?Choose Your Game? section in left column on each page or click the thumbnails pictures on the Home page, pick up the game that you want to purchase virtual currency for, and then select the Server that you play on. Select the quantity and carefully type in the Character Name, Click on the "Add to Cart" link to place the item in your shopping cart found on the various game pages. If you want to buy more than one item, click back to any of the game pages and repeat the first step. In your Shopping Cart you'll see the items you've added along with the total price. At this point you have several options: - If you're changing the Quantity, use the Quantity box and click Update Cart. - If you're Removing an Item, check the ?Remove' box and click on the Update button to remove that item from your cart. 1. Click "Checkout" when you're ready to place your order. Enter your username and password. game4power.com will automatically fill in your billing address information. It is very IMPORTANT to provide us with a VALID EMAIL and keep it working till the delivery is completed so that we can contact you for delivery details. 1. Click Confirm Order and you'll be taken to the Confirmation Page to log on to Paypal account to make payment. 2. Please include your confirm shipping address in your Paypal payment by selecting the default ?Ship to' option. Your delivery will NOT be processed without a CONFIRMED shipping address except for international customers. 3. Click "Pay" to place the order. You will receive a payment confirmation from Paypal with your ITEM number for your records. Please quote this ITEM number and your EMAIL address when you enquire about your order status. more>>

Please send us an email from your Paypal email address that you have placed the order from and include your Order number and the correct server or character name. We will make delivery according to the new instructions given. more>>

The good news is YES. This will be based on a case by case basis. Please contact us via Live Chat or email us using the contact information in ?Contract Us? page.more>>

We like to take all possible steps to protect our clients' details as well as the integrity of game4power. By speaking with our client's on the phone, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have. more>>

We use 'cookies' to link your payment with the details of the purchase, and if there is something preventing the cookies from adhering properly the shopping cart can appear empty. If you are placing the order behind a firewall or from work or have special software installed to block cookies, you may experience this problem. If you are having this problem, try first click the ?Update? button to see if the Cart gets updated. If not our live chat representatives are standing by to assist you through the order process. more>>

You can create an game4power.com account at anytime by following these steps: 1.Click the "Members Register" link at the top of every page on game4power.com. 2.Fill in your First and Last Name, as well as a phone number. 3.Fill in your desired username and choose a password. The Password must be at least (5) characters long. 4.Fill in your address. 5.Click the "Continue" button! It's that easy! And you will be automatically log into the website. more>>

After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery. more>>

How long does delivery take?

Based on the situation of Gold market recently, US server gold are hard to collect these days, while Tuson will do the best to deliver gold in 48hours, but Tuson can't assure that. Also game4power can refund our customer without any excuses, if you need refund, please contact our customer service.more>>

If you have placed an order and have been waiting in game for more than 12hours, first check your contact email to see if we have tried to locate you. If no email is in your inbox, feel free to log onto our live chat window and speak with one of our customer service representatives to confirm everything is alright with your order. Delivery of the items will be delayed IF: 1.You did not include a confirmed shipping address. We will wait for you to send us a $0.01 payment with your confirmed shipping address. Delivery will be made once we have received your details. 2.Your E-check is still not cleared yet. It can take up to a 4 business day for the funds to be cleared. Delivery will be made after payment has cleared. 3.Insufficient or wrong information is provided. For example, you did not include your in-game character name or you gave the wrong name or wrong server. Delivery can only be made until the right information is given. It is important that you provide us with a valid email for us to contact you.more>>

We will deliver to any character and server that you are on in game.more>>

If we are online, YES! If we are not online and it is very critical for you to get instant delivery, please contact us first before making your payment. This is to ensure that we can deliver the item when you want it.more>>

We accept payment through a Paypal account: by Visa or Checking account with CONFIRMED shipping address. Sending a payment without a CONFIRMED shipping address will be at your own risk as we will not make delivery unless we received your confirmed shipping address. We reserve the right to reject your payment if it is sent through a Paypal account without a CONFIRMED shipping address. NOTE: For larger orders we may require a Western union as payment. Please contact us via Live Chat on how to send us money for Western Union payment. more>>

E-check ? Processing takes up to a 4 business day wait until the funds have cleared. Credit Card/ Paypal account balance ? Processing is instantaneous and delivery can be made anytime after we receive the payment in our account. After you have sent your payment information, Paypal will inform us regarding your payment by forwarding a receipt to us. We will contact you to arrange for delivery once we have verified all your details.more>>

Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites such as amazon.com, eBay and of course IGE. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide. more>>

Go to www.Paypal.com and click on help, use keyword confirm shipping address in the help search box.more>>

Please visit www.Paypal.com and log into the same Paypal account that you placed your order from. Click on the ?Send money' tab and input the following: Recipient's email: tusonservice@hotmail.com Amount: $0.01 Type: Goods Click ?Continue' and under shipping information, leave the ?Ship to' information as default.more>>

PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S. credit card billing addresses. These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that these safety precautions are in the interest of all our members.more>>

We conduct hundreds of transactions per day, and we are adding new games to our roster every month. The stock we have available has been purchased legitimately from game players the world over who chose to sell their excess.more>>

It is always safer to deal with a well known trader and seller. The following procedures are now implemented at game4power.com for all trades and purchases to protect our customers from being scammed. 1.When purchasing products make sure you are always make your payment ONLY to tusonservice@hotmail.com on our website. Check the spelling! Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for ANY reason, it's not us! 2.When dealing with game4power.com staff over Live Help, IF YOU ARE ASK TO HAND ANYTHING OVER FIRST before getting something when trading, send an email to tusonservice@hotmail.com with a password for him to repeat to you in a game if you are unsure! 3.An additional safety feature is to click on the Live Chat Button on our website. That links you directly to a game4power.com staff. When you follow the above procedures, your trade or purchase from game4power.com will always be 100% safe!more>>

We do not disclose your details to any third party. If you want to find out more about our policy go to Privacy Policy in the footer area on the homepage.more>>

Please note that purchases from game4power.com CANNOT be returned once delivered.more>>

ormal-grade?nce your successfully completed second purchase ?ou will automatically become our Normal customer , for all purchase you make in the future, you will enjoy a 1% discount. oyal-grade?nce your over-all purchase amount reaches 200 USD , you will automatically become our Loyal customer , for all purchase you make in the future, you will enjoy a 3% discount. dvanced customer?nce your over-all purchase amount reaches 500 USD , you will automatically become our Advanced customer , for all purchase you make in the future, you will enjoy a 5% discount. IP customer?nce your over-all purchase amount reaches 1000 USD , you will automatically become our VIP customer , for all purchase you make in the future, you will enjoy a 8% discount. iamond customer?nce your over-all purchase amount reaches 2000 USD , you will automatically become our Diamond customer , for all purchase you make in the future, you will enjoy a 10% discount. more>>

Yes, of course. Except payment by Paypal and E-check, our customers now also can send payment via bank Transfer. Because now Bank transfer is officially a payment option available on our website.If you would like to send us a special bank transfer for the purchase, please follow the steps below. STEP 1: Please select an item to buy, add to your cart, and proceed to check out by clicking Checkout. STEP 2: Fill in your order on the website, then choose payment methods: Bank and Submit.STEP 3: After finish filling, you will get notice and receive an e-mail including specific billing confirmation and information of the bank.STEP 4: Please remit according to the information in email you have got. DON'T forget to note your TRANSACTION ID.STEP 5: Wait for arrival of the gold.more>>